At LightFast, we believe that our carbon bike wheelsets should be accessible to riders around the world, which is why we offer shipping to most countries.
All orders are shipped from our warehouse within 10-20 business days after the order is placed. Shipping times vary depending on the destination, but typically range from 20-45 business days for domestic orders and 25-55 business days for international orders.
We offer free standard shipping on all orders, but customers can choose to upgrade to expedited shipping for an additional fee.
For international orders, please note that there may be additional fees associated with customs clearance in your country, which are the responsibility of the customer.
We take great care to ensure that our carbon bike wheelsets are securely packaged for shipping to minimize the risk of damage during transit. However, if you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the product to arrange for a replacement or refund.
If you need to make any changes to your shipping address or delivery instructions after your order has been placed, please contact our customer service team as soon as possible to ensure that your order is delivered to the correct address.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team for assistance.